In 2012 the company bid successfully for the General Sales Agency (Passenger) of SriLankan Airlines in Australia and New Zealand and have been their GSA since then.
Sri Lankan Aviation Group Pty Ltd has a Call Center in Colombo, Sri Lanka known as North American Aviation Group Inc. and it is here that majority of the airline ticketing & reservations, customer service, dealing with passenger inquiries/advice on air fares, replying to online fare quotation requests, ticket refunds etc. take place.
The Company Team, supported by all state-of-the-art communication facilities are in a position to effectively distribute nationwide in Australia and New Zealand any SriLankan Airlines travel related product, and would gladly invest in resources to support future expansion and growth.
The company is managed by a team of professionals in the Transportation Sphere, specializing in Airline Marketing and effective GSA Management with over 50 years of collective Airline Marketing experience and are instrumental in positioning Sri Lankan Aviation Group Pty Ltd. as a very professionally run Airline GSA.
Our strength is our ability to represent SriLankan Airlines on a dedicated basis, to the extent that the customer feels that he/she is dealing with the airline direct.
CMB